Service

You and your four-legged friends are very important to us and it is important to us that you are completely happy and satisfied.

Our service for you!

We are happy to take our time to advise you in detail and personally - of course - free of charge! We also answer all of your questions around the PLATINUM product range and any other topics of pet food and care. We are also happy to receive your suggestions. You can reach us by phone Monday to Friday from 8 a.m. to 8 p.m. within Germany on the free numbers:

Questions about dog food and dog nutrition:

0800 3643663 

Questions about cat food and cat nutrition:

0800 2283663


Or from abroad on + 49 6721 30593-0 and by email: info@platinum.com
Do you have any questions or ideas? Our competent service-team is happy to be there for you!