Subscription Service

Why not save yourself the hassle of reordering and let us do the work for you?

Since dogs and cats are very sensitive to a sudden change of food, you should always have an adequate supply of PLATINUM complete food at home, or take it with you on holiday.

So that you no longer have to think of your PLATINUM order and don't need to keep reordering, we automatically deliver your favourite products on time and at regular intervals to your doorstep or an address of your choice.

And our subscription-service comes with the added bonus of saving money - for you will get a discount of 2 % on every delivery. Just let us know how much food you require and at what intervals. The subscription-service is completely free and does not bind you in any way or form. You can terminate, adjust or reschedule it at any time. Simply give us a call or send an e-mail. Thanks to the new subscription management function, you can now set up a subscription for our cat products yourself and manage it in your customer account.

You can order, alter or cancel our subscription-service by e-mail or phone on our toll-free service number (within Germany):

Free advice all around dogs:

0800 3643663 

Free advice all around cats:

0800 2283663

Or from abroad +49 6721 30593-0.

The only requirement for enjoying the benefits of using our subscription-service is the choice of "direct debit" as mode of payment. This will ensure an automatic processing and on-time delivery.