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Save with every order
Whether dog food, cat food or snacks — with our subscription you save automatically, and your loyalty is rewarded:
- 2 % discount on the first order
- 5 % discount on the second order
- 10 % discount on every additional order
And the bowl is never empty again
- completly automatically
Clever savings, flexible customisation - our subscription!
More convenience. More advantages. More for your four-legged friend.
With the PLATINUM subscription, you and your pet can enjoy a service that is perfectly tailored to your needs. From exclusive discounts to flexible management - the subscription offers you everything you need to make everyday life easier and less stressful. Start now and discover the benefits!
- Up to 10 % discount on your orders
- Flexibly customisable — without obligations
- Free premium shipping from 29 €
- Exclusive benefits for subscription customers only
Why subscribe to PLATINUM?
Your premium service
- Prioritised shipping: Deine Bestellungen werden bei Folgelieferungen priorisiert behandelt und gehen garantiert pünktlich in den Versand – ab einem Bestellwert von 29 € ohne Versandkosten. So geht die Lieblingsnahrung Deines Vierbeiners nie aus.
- Individual customer service: Our customer service team is always-on hand to help you with any concerns you may have.
- Personal extras: Look forward to small gifts and exclusive promotions especially for loyal subscription customers. You will also be the first to receive all news at and automatically take part in all our regular promotions, such as our annual Christmas special.
Full flexibility
- Customise your subscription at any time: Change quantities, products, delivery intervals or the next dispatch date according to your wishes.
- Pause or cancel your subscription easily – without obligation, at any time. The subscription is completely non-binding and can be cancelled free of charge up to 24 hours before the next dispatch date or adjusted if necessary. You can find more information and answers to frequently asked questions about our subscription here.
How the PLATINUM subscription works — in 3 simple steps:
- Select products: Choose the favourite food or snacks of your dog or cat.
- Set delivery interval: Decide at what interval you would like to receive the products.
- Take out a subscription: Save from the very first order and enjoy many benefits!
Simply customise: You can conveniently manage your subscription at any time in your customer account and see when your next delivery will be dispatched.
Frequently asked questions
Your discount increases automatically with the number of orders placed:
- 2 % on the first order
- 5 % on the second order
- 10 % with every additional order
Your subscription orders are prioritised for subsequent deliveries and are guaranteed to be dispatched on time so that your products always reach you on time.
• Yes, shipping is also free of charge for subscriptions from an order value of 29 €.
Yes, you can flexibly adjust, pause or cancel your subscription — without any obligations
You can subscribe to all PLATINUM food products — whether for dogs or cats. Care products and extras cannot be included in the subscription.
To subscribe, all you have to do is select the subscription delivery with the desired interval on the page of the respective product. Alternatively, you can first add your desired products to the shopping basket and set your delivery interval in the shopping basket. You can then complete the purchase process as usual. Please note that a subscription is only available for food products.
The following payment methods are available for you in connection with a subscription order: Direct debit, PayPal, credit card.
Yes, you will receive an e-mail as soon as your next order is packed and dispatched.
Take advantage of your PLATINUM subscription today!
Not only do you save with every purchase, you also enjoy premium service, flexibility and exclusive benefits. This makes your everyday life easier and less stressful, and your loyalty is rewarded!
Do you have any questions? Our team will be happy to help you.