Frequently Asked Questions

The delivery country cannot be adjusted due to different value-added tax rates. If you want to change the delivery country, you will need to end the existing subscription and create a new one with the corresponding delivery country.

Yes - after registration registered breeders will receive a breeder price list with special conditions. These conditions are also stored in your online shop account, so that you can also see the prices valid for you after logging into the online shop.

As part of our breeder conditions, we provide starter boxes free of charge for our actively ordering breeders who feed and raise their kittens with PLATINUM cat food.

You can request the starter box directly using our form.

You are welcome to register as a breeder directly via our form.

MeatCrisp is a complete food, so is suitable for pregnant and lactating cats. However, due to the higher energy and nutrient requirements, the quantity should be adjusted accordingly and Adult or Kitten varieties should be used.

In order to be able to advise you individually, please contact our breeder advisory service or our vet:

E-mail: zuechter@platinum.com

E-mail: tierarzt@platinum.com

Free service number: 0800 2283663

Our starter-boxes include two 400g bags of dry feed (1x Kitten Chicken, 1 x Kitten Fish), a magnet and information leaflets.

From the 6th week of life you can offer our kitten food to the kittens and slowly get them used to it.

For pregnant or lactating dogs, as well as animals currently on medication, we advise you to consult your vet before giving your dog Fit-Bits functional snacks with added benefits. 

To register with PLATINUM as a breeder, we first need a copy of your kennel licence or a breeding license from your breeders’ association.

Please use our form to sent us the information needed.