Frequently Asked Questions

The switch from conventional wet food to PLATINUM Menu should be done immediately without a transition phase. If your dog has a very sensitive stomach, you can slowly add PLATINUM Menu over a period of 1-2 days until the changeover is completed.

We recommend an immediate change in dog food without a transition phase. Due to the different digestibility, it is not recomendable to mix PLATINUM dry food with any other dry food.

You can rely on the fact that no animal experiments are done for the product development and production of our food and care products - neither by us, nor by any other third party.

Cats are obligate carnivores, i.e. meat eaters. They need meat and animal proteins for a complete supply of nutrients. However, cats also consume some of the prey's organs, which means that they also eat other food components (grasses, herbs, cereals, vegetables and fruit) that are beneficial for digestion.

Yes, our MeatCrisp Sterilised has a reduced calorie content and is therefore generally suitable for cats with a lower energy metabolism, especially indoor-only cats and neutered cats.

If you are not yet familiar with MeatCrisp for your cat, we would be happy to send you a free taster pack. Order the taster mail directly via our order form. Would you like a mixed taster pack consisting of several varieties (e.g. adult and kitten)? Then please contact our free advice service by telephone. You can also order our MeatCrisp dry cat food risk-free with our 100-day money-back guarantee (https://www.platinum.com/Service/100-Tage-Geld-zurueck-Garantie/) and test it properly with your cat over a longer period of time. /p>

PLATINUM MeatCrisp is a complete dry food for your cat, which provides the right nutrient composition for the cat's organism. Of course, you can continue to offer your cat wet food in a separate bowl if desired. In our experience, it is not advisable to mix dry food with wet food, as this is often not accepted by cats. For food-sensitive cats, however, the compositions of dry and wet food should not differ too much. In particular, the protein sources (e.g. chicken) should be as identical as possible.

If you want to offer your cat additional variety through wet food, this is possible. Please feed these separately to MeatCrisp and not mixed in one meal.

We currently do not have any snacks for cats in our range. However, our MeatCrisp is very suitable as a small reward or treat for in between meals and can also be used, for example, in “fiddle boards” and other intelligence toys. The croquettes of our dry kitten food are slightly smaller and therefore also good to use as treats.

No, you can rely on the fact that no animal experiments are done for the product development and production of our food and care products - neither by us, nor by any other third party.