Payment methods

Pre-payment

If you choose the pre-payment option, we will provide you with our bank details in the order confirmation process and deliver the goods after receipt of payment. Please indicate your customer and order number in the payment reference when transferring the money. In the case of returns, we will refund the credit amount to your bank account.

Direct debit

The purchase price will be debited from your account 7 days after the invoice date. In exceptional cases, the direct debit may be made before receipt of the goods due to delivery delays.

If you choose the direct debit payment method, you will be asked for your bank details. When confirming your order, you will submit a direct debit mandate authorising the collection of the purchase amount. If you choose to pay by direct debit, your data (in particular your name and contact details) may be passed on to Creditreform Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss, for credit assessment. If this check does not return the required result, e.g. because the data cannot be clearly matched, we will automatically offer you other available payment methods. Information pursuant to Art. 14 of the EU General Data Protection Regulation on data processing at Creditreform Boniversum GmbH can be found here www.boniversum.de/EU-DSGVO. In the case of returns, we will transfer the credit amount to the bank account specified at the time of purchase.

Payment by PayPal

You can pay in our online shop via PayPal. After you have selected PayPal as your payment method, you will be redirected to PayPal. You can then authenticate with your PayPal username and password. If you do not have a PayPal account, you can register with PayPal. In case of returns, the amount will be credited back to your PayPal account.

Payment by credit card

You can pay conveniently and securely with your credit card in our online shop. We accept the following credit cards: VISA and MasterCard. During the purchase process, please select the appropriate card and enter the required data in the fields provided. Your credit card details are transmitted encrypted via SSL. You can recognise this by the “https” in the address bar in your browser on the payment pages. This means that your credit card purchase with us is very secure. Your credit card will be charged after your order is shipped.

To increase the security of credit card payments, the credit card security procedure 3D-Secure is used. This procedure is called Verified by VISA for VISA cards and MasterCard Secure Code for MasterCard cards. If your credit card is 3D-Secure-enabled, you will automatically be redirected to your bank's site. There you can confirm the transaction by entering your personal SecureCode and password. If you have not yet registered your credit card for the 3D-Secure system, you can do so during the payment process. After 3D-Secure authentication, you will be automatically redirected back to the shop. In case of returns, the corresponding amount will be credited to the debited credit card.

Payment by SOFORT bank transfer

SOFORT bank transfer is the online transfer procedure offered by SOFORT GmbH. After you have chosen the SOFORT bank transfer payment method and confirmed the order, you will be redirected to SOFORT. You can then execute the online transfer with your online banking data or with your PIN and a TAN. SOFORT bank transfer meets the high security standards of online banking and has TÜV-certified data protection. In the case of returns, we will refund the credit amount to your bank account.

Purchase on account

For purchases on account, the payment term is 30 days from the invoice date. After your order has been dispatched, you will receive the invoice by email, which will state the bank details and the payment reference. Please transfer only to the named account and please indicate the payment reference correctly so that payments can be allocated.

If you choose to purchase on account, your data (in particular your name and contact details) may be passed on to Creditreform Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss, for credit assessment. If this check does not return the required result, e.g. because the data cannot be clearly matched, we will automatically offer you other available payment methods. Information pursuant to Art. 14 of the EU General Data Protection Regulation on data processing at Creditreform Boniversum GmbH can be found here www.boniversum.de/EU-DSGVO. In the case of returns, the corresponding amount will be credited to the bank account from which you made the transfer.

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