Frequently Asked Questions

Whether you give your dog Adult Chicken, Adult Beef, Adult Lamb or rather Adult Iberico , you can - as long as your four-legged friend is not aware of any intolerances - chose after your dog's preferences. Of course, you can also switch between the four varieties as you wish. Each of our dry foods variations supply a healthy dog with it needs.

The choice between all of our varieties is entirely dependent on your dog's taste. You can switch between the adult flavors at any time as you wish, as long as there are no known intolerances. Each of our varieties is a complete feed to meet all of your dogs needs.

The timing of the change from puppy food to adult food depends (among other things) on the expected size and breed of your dog.

Small breeds (such as Dachshunds and Pugs) can be given puppy food up to 12 months of age. Medium-sized dogs (e.g. Australian Shepherds, Border Collies) can usually switch to adult food after they have finished teething (approx. 6 months of age), while large breeds (e.g. Bernese Mountain Dogs, Rhodesian Ridgebacks) can be fed adult food from the age of 4 months.

If you would like a customised solution for your dog, please contact our customer service team at info@platinum.com or call our free service number: 0800 3 64 36 63

If an earlier changeover to an adult food is made, we recommend following the feeding recommendations for puppies until they are 12 months old in order to ensure an adequate supply of nutrients with optimum (and not maximum) growth rates. You can also get more information on optimal feeding via our digital feed advisor.

The switch from conventional wet food to PLATINUM Menu should be done immediately without a transition phase. If your dog has a very sensitive stomach, you can slowly add PLATINUM Menu over a period of 1-2 days until the changeover is completed.

We recommend an immediate change in dog food without a transition phase. Due to the different digestibility, it is not recomendable to mix PLATINUM dry food with any other dry food.

You can rely on the fact that no animal experiments are done for the product development and production of our food and care products - neither by us, nor by any other third party.

Cats are obligate carnivores, i.e. meat eaters. They need meat and animal proteins for a complete supply of nutrients. However, cats also consume some of the prey's organs, which means that they also eat other food components (grasses, herbs, cereals, vegetables and fruit) that are beneficial for digestion.

Yes, our MeatCrisp Sterilised has a reduced calorie content and is therefore generally suitable for cats with a lower energy metabolism, especially indoor-only cats and neutered cats.

If you are not yet familiar with MeatCrisp for your cat, we would be happy to send you a free taster pack. Order the taster mail directly via our order form. Would you like a mixed taster pack consisting of several varieties (e.g. adult and kitten)? Then please contact our free advice service by telephone. You can also order our MeatCrisp dry cat food risk-free with our 100-day money-back guarantee (https://www.platinum.com/Service/100-Tage-Geld-zurueck-Garantie/) and test it properly with your cat over a longer period of time. /p>

PLATINUM MeatCrisp is a complete dry food for your cat, which provides the right nutrient composition for the cat's organism. Of course, you can continue to offer your cat wet food in a separate bowl if desired. In our experience, it is not advisable to mix dry food with wet food, as this is often not accepted by cats. For food-sensitive cats, however, the compositions of dry and wet food should not differ too much. In particular, the protein sources (e.g. chicken) should be as identical as possible.